> For the complete documentation index, see [llms.txt](https://docs.gradient.works/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gradient.works/kb/automation-builder-kit-abk/actions/advanced/enqueueoneaction.md).

# Enqueue Single Item

Adds an item to a Gradient Works Queue. The item may be of any type (e.g. Account, Lead, etc). This \*\*does not\*\* assign the item immediately, instead it is put in a pending state in the Queue.

If you specify a capacity using `capacityValue` or `capacityValueField`, that value will be used in capacity calculations when assigning the item to a user. For example, if you specify a `capacityValue` of 5, users must have an `availableCapacity` greater than or equal to 5 to be eligible for assignment.

Why use this instead of [Assign Single Item](/kb/automation-builder-kit-abk/actions/assignment/assignsingleitemaction.md)? In some cases it can be more efficient to add many items to the queue through various steps in a Flow and then perform the assignments all at once. You can explicitly trigger assignment for a particular queue by including [Assign Pending Items for Single Queue](/kb/automation-builder-kit-abk/actions/advanced/assignpendingsinglequeueaction.md) or [Assign Pending Items for Multiple Queues](/kb/automation-builder-kit-abk/actions/advanced/assignpendingmultiqueueaction.md) in your Flow. If you don't explicitly trigger assignment in your Flow, Gradient Works will assign the pending items at some point in the near future.

## Inputs

| Name               | Required | Type    | Description                                          |
| ------------------ | -------- | ------- | ---------------------------------------------------- |
| item               | Yes      | SObject | Item to add to the queue                             |
| queue              | Yes      | String  | The queue to add to. May be an Id or the queue name. |
| capacityValue      | No       | Long    | Item capacity value                                  |
| capacityValueField | No       | String  | Retrieve capacity value from this field on the item  |


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