Get Used Capacity
Use user capacity calculations in decision logic
Use this action after configuring Capacity Meters to check a Gradient Works Queue User's current used capacity, giving you more control before performing assignments.
Access the user's calculated capacity in the
usedCapacityoutput. You can then use this value in Decisions in your Flow to determine whether or not a user has available capacity to be assigned an item or not.
Please note that you will not directly interact with these input fields as you do with some Flow Actions. Instead the Gradient Works custom editor takes care of the heavy lifting.
The Capacity Meter Id or Name that will be used to perform capacity calculation
The Capacity Meter Record that will be used to perform capacity calculation
The Salesforce User Id to calculate used capacity for
The Salesforce User record to calculate used capacity for
The used capacity of the specified User