Get Used Capacity

Use user capacity calculations in decision logic

Use this action after configuring Capacity Meters to check a Gradient Works Queue User's current used capacity, giving you more control before performing assignments.
Access the user's calculated capacity in the usedCapacity output. You can then use this value in Decisions in your Flow to determine whether or not a user has available capacity to be assigned an item or not.
Configuration
Flow Element
Apex Properties
Please note that you will not directly interact with these input fields as you do with some Flow Actions. Instead the Gradient Works custom editor takes care of the heavy lifting.
Name
Required
Type
Description
capacityMeterIdentifier
No
String
The Capacity Meter Id or Name that will be used to perform capacity calculation
capacityMeterRecord
No
CapacityMeter__c
The Capacity Meter Record that will be used to perform capacity calculation
userId
No
Id
The Salesforce User Id to calculate used capacity for
userRecord
No
User
The Salesforce User record to calculate used capacity for
Outputs
Name
Type
Description
usedCapacity
Double
The used capacity of the specified User

Name	Required	Type	Description
capacityMeterIdentifier	No	String	The Capacity Meter Id or Name that will be used to perform capacity calculation
capacityMeterRecord	No	CapacityMeter__c	The Capacity Meter Record that will be used to perform capacity calculation
userId	No	Id	The Salesforce User Id to calculate used capacity for
userRecord	No	User	The Salesforce User record to calculate used capacity for

Name	Type	Description
usedCapacity	Double	The used capacity of the specified User

Users

Update Capacity

Last modified 3mo ago