Google Workspace

Schedule meetings using Google Calendar

The Google Workspace integration requires Gradient Works Cloud authentication. If you're not authenticated with GWC, see the getting started guide for instructions.
Connecting to Google Workspace
Go to the "Settings" tab in the Routing module.
Click "Sign in with Google" in the Integrations section. You'll be redirected to Google Workspace to continue the process of authorizing Gradient Works.
The Google Workspace user you use to authenticate must have access to each reps' calendar. Consider making a special account just for this purpose.
Google Workspace authentication
Gradient Works requests the minimum permissions possible to manage calendars in Google Workspace. Click "Allow" to complete the process.
Scheduling meetings
You can now build scheduling automations using the Schedule and Assign Single Item ABK action.

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Last modified 7mo ago