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Update capacity values on users associated with a Queue
Capacity requires two values: a maximum and an amount used.
max - usedis the available capacity which is used for assignment.
There are two ways of using this action. You can either specify explicit values to use for capacity via
maxCapacityValueor you can "join" data from fields on the User via
maxCapacityValueField. The "join" method will retrieve the values for the specified field from each User and copy them over to the custom object that associates the User with the Queue.
The Users must already be associated with the Queue or they will be ignored.