Slack

Send messages and DMs from your automations

The Slack integration requires Gradient Works Cloud authentication. If you're not authenticated with GWC, see the getting started guide for instructions.

Connecting to Slack

Go to the "Settings" tab in the Routing module.

Click "Add to Slack" in the Integrations section. You'll be redirected to Slack to continue the process of authorizing Gradient Works.

Sending messages

Use the Send Slack Message ABK action to easily send Slack messages from any Gradient Works automation.

Security Notes

For the security minded, the Slack integration requests the following scopes:

• app_mentions:read

• channels:read

• chat:write

• chat:write.public

• groups:read

• users.profile.read

• users:read

• users:read.mail