Assignment

API Name: GradientWorks__Assignment

Actions such as Assign Single Item and Assign Multiple Items provide these to communicate the results of assignment. You can also use them as input into other actions like Send Single Assignment Email or Send Slack Message.

Properties

Name
Type
Description

assignedTo

User

The User that the item was assigned to. Only the Id, Email, Name, Alias fields will be available. Value will be null if item was assigned to a standard Salesforce Queue.

assignedToQueue

Group

The standard Salesforce Queue that the item was assigned to. Only the Id, Email, Name fields will be available. Value will be null if item was assigned to a User.

errorMessage

String

Any error that occurred during assignment

item

Wraps the SObject that was assigned. Flow does not currently handle SObjects very well so this wraps an SObject in a Flow-friendly interface.

previouslyAssignedTo

User

The User the item was previously assigned to. Only the Id, Email, Name, Alias fields will be available.

queue

String

The Queue that was used to perform the assignment. This will either be an Id or name depending on how the Queue was specified by the action that produced this result. For Assignments that result from Directly Assign Items this value will be null.

success

Boolean

Whether or not the assignment completed successfully

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