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Update the weight values on users associated with a Queue
This action allows you to build flows that update the weight values on users associated with a Queue. This allows you to control the relative number of "slots" that the user receives for round robin assignment.
There are two ways of using this action. You can either specify explicit values to use for weight via
weightValueor you can "join" data from a field on the User via
weightField. The "join" method will retrieve the value for the specified field from each User and copy it over to the custom object that associates the User with the Queue.
The Users must already be associated with the Queue or they will be ignored.