Update Weight

Update the weight values on users associated with a Queue

This action allows you to build flows that update the weight values on users associated with a Queue. This allows you to control the relative number of "slots" that the user receives for round robin assignment.

There are two ways of using this action. You can either specify explicit values to use for weight via weightValue or you can "join" data from a field on the User via weightField. The "join" method will retrieve the value for the specified field from each User and copy it over to the custom object that associates the User with the Queue.

The Users must already be associated with the Queue or they will be ignored.

Inputs

NameRequiredTypeDescription

queue

Yes

String

The name or id of a Gradient Works queue

users

No

List<User>

Limit updates to only these users. Leave blank to update all users assigned to the queue.

weight

No

Long

Weight to assign to users

weightField

No

String

Retrieve weight value from this field on User object

Outputs

NameTypeDescription

weights

Information about the weights applied to each user

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