Gradient Works Docs
ProductDynamic BooksPricingRequest Demo
  • Welcome
  • ACCOUNT RESEARCH
    • Overview
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    • Market Map
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        • Salesforce
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      • Salesforce Integration
        • How to Install Similar Accounts Component
      • CRM Export
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    • AI Researcher
      • How to create & configure an AI Researcher
      • Writing effective prompts
      • Prompt examples
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    • Lookalikes
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  • Bookbuilder
    • Overview
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      • Target Book Report
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    • How-to Guides
      • How to Rank Accounts for Distributions and Retrievals
      • How to Use the "Is In" Operator
  • Routing
    • Overview
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  • Automation Builder Kit (ABK)
    • Getting Started
    • Actions
      • Assignment
        • Directly Assign Items
        • Round Robin Assign Single Item
        • Round Robin Assign Multiple Items
        • Schedule and Assign Single Item
      • Dynamic Books
        • Retrieval
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        • Failed
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        • Log Message
      • Matching
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        • Match Lead to Account
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        • Match Lead to Lead
      • Next Steps
        • Add Person to Campaign
        • Add Person to Sales Engagement Cadence
        • Check Person Enrollment in Cadence
        • Create Task
        • Send Single Assignment Email
        • Send Slack Message
      • Users
        • Get Used Capacity
        • Update Capacity
        • Update Weight
      • Utils
        • Evaluate Domain against Denylist
      • Advanced
        • Build Record Map from Lookup
        • Build Record Map from Field
        • Build Text Collection from Field
        • Convert ItemAssigned to Assignment
        • Execute SOQL
        • Get Record from Record Map
        • Assign Pending Items for Multiple Queues
        • Assign Pending Items for Single Queue
        • Enqueue Multiple Items
        • Enqueue Single Item
    • Models
      • AccountMatchResult
      • AccountToAccountMatch
      • Assignment
      • ConvertLeadRequest
      • ConvertLeadResult
      • DomainEvaluationResult
      • GenericSObject
      • LeadToAccountMatch
      • LeadToContactMatch
      • LeadToLeadMatch
      • QueueUserWeight
      • RecordMap
  • Integrations
    • Getting Started
    • Slack
    • Google Workspace
    • Microsoft 365
    • Salesloft
    • Outreach
  • Advanced
    • Salesforce Permissions
  • Miscellaneous
    • Changelog
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On this page
  1. Automation Builder Kit (ABK)
  2. Actions
  3. Next Steps

Send Slack Message

Sends a message to a Slack channel or as a direct message

PreviousSend Single Assignment EmailNextUsers

Last updated 2 years ago

The Gradient Works Slack app must be to use this action. This action runs asynchronously and does not have any result outputs.

The message body supports @ mentioning other users in a couple of ways:

  1. Using a Salesforce User record or Id (The User's email must match in Salesforce and Slack)

  2. Slack display name

Need to show additional record information at a glance?

Use the "Fields to Display" section of the action editor to customize what information we include about Salesforce records in the Slack message.

To add a link to a record in the Slack message, add a record in the "Linked Records" section. We'll include a "View in Salesforce" button in the Slack message.

Configuration

Please note that you will not directly interact with these input fields as you do with some Flow Actions. Instead the Gradient Works custom editor takes care of the heavy lifting.

Name
Required
Type
Description

message

Yes

String

The message text.

attachmentFields

No

String

Deprecated

attachmentId

No

Id

Deprecated

attachmentRecord

No

SObject

Deprecated

channel

No

String

A Slack channel id or name to send a message to

fieldsJson

No

String

List of fields to display in Slack message

linkedRecordsJson

No

String

List of records to link to in Slack message

notificationType

No

String

The type of message that will be sent. One of: Channel or Direct Message

recipientApiId

No

String

A Slack User Id to send a direct message to

recipientIdentifier

No

String

A Salesforce User Id or Email to send a direct message to

recipientRecord

No

User

A Salesforce User record to send a direct message to

installed in your workspace